Effective Date: 24 September 2026
These Website Terms & Conditions (“Terms”) govern your access to and use of the website operated by Infinity Union Technology Sdn. Bhd. (“IUTSB”, “we”, “us” or “our”).
By accessing, browsing or using this website, you acknowledge that you have read, understood and agreed to be bound by these Terms. Where an electronic acceptance mechanism is provided, including a checkbox or similar confirmation, your acceptance shall constitute your agreement to these Terms to the extent permitted by applicable law.
If you do not agree with these Terms, please do not access or use this website.
1. Scope and Purpose
This website is provided primarily for corporate, commercial and informational purposes, including information relating to IUTSB, its products, services, technologies and surface treatment solutions.
Unless expressly stated otherwise, information contained on this website is provided for general information only and does not constitute:
- an offer to sell;
- a binding quotation;
- an order confirmation;
- a product warranty or guarantee;
- technical or professional advice; or
- a legally binding contract for the sale or supply of any product or service.
Any actual sale or supply of products or services shall be governed by the applicable written commercial documentation and agreement between IUTSB and the relevant customer.
2. Use of the Website
You may use this website only for lawful purposes and in accordance with these Terms.
You agree not to use the website in any manner that may:
- violate any applicable law, regulation or legal requirement;
- infringe the rights of IUTSB or any third party;
- interfere with the operation or security of the website;
- introduce viruses, malware or other harmful code;
- obtain unauthorised access to our systems, networks or information;
- scrape, crawl, harvest, copy or extract website content or data by automated means without our prior written consent;
- use website content for competing commercial purposes; or
- damage or adversely affect IUTSB, its systems, reputation or business.
IUTSB reserves the right to restrict, suspend or terminate access to the website where reasonably necessary for security, legal, technical or operational reasons, including where these Terms are breached.
3. Product Information
IUTSB uses reasonable efforts to ensure that product information published on this website is accurate and current.
However, product names, specifications, grades, formulations, packaging, appearance, availability, applications and other information may change from time to time without prior notice.
Images, illustrations and product descriptions are provided for reference and may not represent the exact product, packaging or appearance supplied.
IUTSB does not warrant that every product displayed on the website will always be available or suitable for any particular application.
4. Technical Information and Recommendations
Technical data, process guidance, application information, recommendations, performance information and other technical materials published or provided through the website are intended for general guidance only.
Such information is based on information and conditions available to IUTSB at the relevant time and does not constitute a guarantee of a particular result.
Actual results may vary due to, among other things:
- substrate and material composition;
- surface condition;
- pre-treatment and cleaning processes;
- chemical concentration and composition;
- temperature and pH;
- water quality;
- equipment and process configuration;
- production method; and
- customer-specific operating conditions.
The customer is solely responsible for conducting appropriate testing, validation and evaluation to determine whether a product or process is suitable for its intended application.
Any technical recommendation provided by IUTSB does not relieve the customer of its responsibility to independently verify suitability, safety, compliance and performance.
5. Chemical Products and Regulatory Compliance
Certain products referred to or supplied by IUTSB may be chemicals or other materials that are subject to legal or regulatory requirements.
Customers and users are responsible for ensuring that the purchase, importation, exportation, possession, storage, transportation, handling and use of such products comply with all applicable laws, licences, permits, regulatory requirements and safety requirements applicable to them.
Customers must obtain and review the applicable Safety Data Sheet (“SDS”), Technical Data Sheet (“TDS”), product specifications and relevant safety information before using any chemical product.
Nothing on this website constitutes permission or authorisation to use any product contrary to applicable law, regulatory requirements, licence conditions, SDS instructions or product specifications.
6. Quotations, Orders and Contracts
Information published on this website does not constitute an offer capable of acceptance.
Any quotation, price, lead time, delivery arrangement, product availability or other commercial information is subject to confirmation by IUTSB.
A legally binding transaction shall arise only when the relevant commercial terms have been expressly agreed in writing by the parties through applicable commercial documentation.
Such documents may include:
- quotation;
- purchase order;
- sales order;
- sales contract; or
- other written agreement.
In the event of any inconsistency between these Terms and a specific written commercial agreement, the specific written commercial agreement shall prevail in respect of that transaction.
These Terms do not replace IUTSB’s separate terms and conditions of sale or supply.
7. Prices and Commercial Information
Any price or commercial information displayed on the website is for general reference only unless expressly stated otherwise in writing.
Prices and commercial terms may vary depending on quantity, specifications, packaging, freight, taxes, duties, exchange rates, delivery location, regulatory requirements and other applicable costs.
IUTSB reserves the right to correct errors and amend prices, specifications, availability and other commercial information at any time without prior notice.
Only an official quotation or written commercial confirmation issued by IUTSB shall be relied upon for a specific transaction.
8. Intellectual Property Rights
Unless otherwise stated, all content and materials on this website are owned by, licensed to, or otherwise lawfully used by IUTSB.
This includes, without limitation:
- company names and logos;
- trademarks and trade names;
- product names;
- photographs and images;
- graphics and designs;
- written content;
- brochures and publications;
- technical materials;
- diagrams and illustrations; and
- website layout, structure and design.
All rights are reserved.
You may view, download or print reasonable portions of the website solely for legitimate internal business or reference purposes, provided that the content is not modified and all proprietary notices are retained.
Without IUTSB’s prior written consent, you must not:
- reproduce substantial portions of the website;
- republish or commercially exploit website content;
- modify or create derivative works;
- use IUTSB’s trademarks or logos;
- use our content to imply endorsement or affiliation;
- systematically copy or extract website data; or
- use our content for competing commercial activities.
9. User Submissions
Where the website permits you to submit enquiries, documents, specifications, drawings, photographs, samples or other information, you remain responsible for the legality, accuracy and authority relating to such submissions.
You represent and warrant that:
- you have the necessary rights and authority to submit such materials;
- such materials do not infringe third-party rights;
- such materials are not unlawful or malicious; and
- such materials are not knowingly misleading or fraudulent.
You retain ownership of your pre-existing intellectual property.
However, by submitting materials to IUTSB, you grant IUTSB a non-exclusive, royalty-free right to use, reproduce, store and process such materials to the extent reasonably necessary to respond to your enquiry, evaluate your requirements or conduct the relevant business activity, subject to applicable laws.
10. Confidentiality
Information submitted through a general website enquiry form, contact form or other public website channel shall not automatically be treated as confidential information.
You should not submit trade secrets, confidential technical information, proprietary information or commercially sensitive information through a public website channel unless an appropriate confidentiality arrangement has been established.
Where a separate confidentiality or non-disclosure agreement (“NDA”) exists, the terms of that agreement shall govern confidential information covered by it.
11. Accuracy and Reliance on Website Content
IUTSB uses reasonable efforts to maintain accurate and updated information on the website.
However, IUTSB does not warrant that the website or its content is always:
- complete;
- accurate;
- current;
- error-free;
- uninterrupted;
- secure; or
- suitable for your particular purpose.
You acknowledge that you access and use website information at your own discretion and risk and that you are responsible for independently verifying information before relying upon it.
12. Third-Party Websites and Services
The website may contain links to third-party websites, platforms or services.
Such links are provided solely for convenience or reference and do not constitute an endorsement, sponsorship or recommendation by IUTSB.
IUTSB does not control and is not responsible for the availability, content, accuracy, security, privacy practices or terms of any third-party website or service.
Your use of such third-party websites or services is at your own risk.
13. Website Availability and Maintenance
IUTSB does not guarantee that the website will be available at all times or that access will be uninterrupted, timely or error-free.
The website may be suspended, restricted, modified or discontinued at any time for maintenance, upgrades, security, technical, operational or business reasons.
IUTSB shall not be liable for losses arising solely from temporary unavailability, suspension or interruption of the website, to the maximum extent permitted by applicable law.
14. Disclaimer of Warranties
To the maximum extent permitted by applicable law, the website and its content are provided on an “as is” and “as available” basis.
Except where expressly provided in a written agreement, IUTSB disclaims all representations, warranties and conditions, whether express, implied or statutory, relating to the website and its content to the extent legally permissible.
Nothing in this clause excludes or limits any right, liability or remedy that cannot lawfully be excluded or limited under Malaysian law.
15. Limitation of Liability
To the maximum extent permitted by applicable law, IUTSB, its directors, officers, employees, representatives, affiliates and service providers shall not be liable for any indirect, incidental, special, punitive or consequential loss or damage arising out of or in connection with your access to or use of this website.
This includes, without limitation, loss of:
- profits;
- revenue;
- business;
- anticipated savings;
- business opportunities;
- data; or
- goodwill or reputation.
IUTSB shall also not be liable for losses resulting from reliance solely on general website information, technical information or recommendations where such information has not been expressly incorporated into a written agreement.
Nothing in these Terms limits or replaces any specific warranty, liability or remedy expressly agreed in a separate written contract governing the relevant sale or supply of products or services.
16. Indemnity
To the maximum extent permitted by applicable law, you agree to indemnify and hold harmless IUTSB, its directors, officers, employees, representatives, affiliates and service providers from and against claims, proceedings, liabilities, losses, damages, costs and expenses, including reasonable legal costs, arising out of or in connection with:
- your breach of these Terms;
- your unlawful or unauthorised use of the website;
- your violation of applicable law;
- infringement of third-party rights caused by your submissions or use of the website; or
- any claim arising from materials or information submitted by you.
17. No Agency, Partnership or Authority
Your use of this website does not create any agency, partnership, joint venture, employment, fiduciary or other relationship between you and IUTSB unless expressly agreed in writing.
Nothing on this website authorises any person to act as an agent or representative of IUTSB.
18. Privacy and Personal Data
IUTSB’s collection, use, disclosure, retention and other processing of personal data are governed by IUTSB’s Personal Data Protection Notice / Privacy Notice.
Please refer to our Privacy Notice for details regarding the processing of personal data.
Nothing in these Terms is intended to replace, amend or reduce the obligations contained in the Privacy Notice.
19. Changes to the Website
IUTSB reserves the right to modify, update, remove or discontinue any part of the website, including products, services, information, features and content, at any time without prior notice.
20. Changes to These Terms
IUTSB may amend or update these Terms from time to time to reflect changes in our business, services, website functionality, technology or applicable legal and regulatory requirements.
The updated version will be published on the website together with the relevant effective date.
Where permitted by applicable law, continued use of the website after publication of revised Terms constitutes acceptance of the revised Terms.
21. Force Majeure
IUTSB shall not be responsible for any delay, interruption, failure or unavailability of the website or related services caused by circumstances beyond our reasonable control.
Such circumstances may include, without limitation:
- natural disasters;
- fire or flood;
- epidemic or pandemic;
- war, civil disturbance or terrorism;
- government action or regulatory restrictions;
- power or telecommunications failures;
- cyberattacks or widespread internet disruption; and
- failures of third-party infrastructure or service providers.
22. Assignment
You may not assign, transfer, delegate or otherwise dispose of any rights or obligations under these Terms without IUTSB’s prior written consent.
IUTSB may assign or transfer its rights or obligations under these Terms to an affiliate, successor, purchaser of its business or other lawful transferee without requiring your prior consent, to the extent permitted by applicable law.
23. Severability
If any provision of these Terms is found to be invalid, unlawful or unenforceable, such provision shall be modified or severed to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.
24. No Waiver
Any failure or delay by IUTSB to exercise or enforce any right under these Terms shall not constitute a waiver of that right.
Any waiver must be expressly made in writing by IUTSB.
25. Survival
Any provision which by its nature is intended to survive termination, suspension or cessation of your use of the website shall continue to apply.
This includes provisions relating to intellectual property, confidentiality, disclaimers, limitation of liability, indemnity, governing law and dispute resolution.
26. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of Malaysia.
Subject to any mandatory applicable law, the courts of Malaysia shall have jurisdiction over any dispute arising out of or in connection with these Terms or your use of this website.
IUTSB reserves all rights and remedies available under applicable law.
27. Entire Agreement
These Terms constitute the terms governing your use of this website.
These Terms do not replace, amend or override any separate written agreement governing a specific commercial transaction.
For any particular transaction, the applicable quotation, purchase order, sales order, sales contract or other written agreement shall govern that transaction.
28. Language and Interpretation
These Terms may be provided in English and Chinese for convenience.
In the event of any discrepancy, inconsistency or conflict between the English version and the Chinese translation, the English version shall prevail and shall be the controlling version to the maximum extent permitted by applicable law.
29. Contact Us
For enquiries concerning these Terms or our website, please contact:
Infinity Union Technology Sdn. Bhd.
Address: No.6, Jalan Ptp 1/4, Taman Perindustrian Tasik Perdana, 47120 Puchong, Selangor, Malaysia
Telephone: +60 3 8063 0883
Email: info@infinity-union.com
Website: https://www.infinity-union.com
Last Updated: 24 September 2026